Privacy Policy

We collect information you provide directly to us, such as when you request a quote, book a service, or contact us. This may include your name, phone number, email address, service address, and details about the plumbing work requested.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.

We use the information we collect to schedule and provide plumbing services, respond to enquiries and quote requests, send appointment confirmations and updates, process payments and invoices, and improve our website and services.

We do not sell your personal information to third parties.

We may share your information with trusted third parties who assist us in operating our business, such as payment processors, scheduling software providers, and suppliers, solely for the purpose of delivering our services to you.

We may also disclose information where required by law or to protect the rights, property, or safety of Rhythm Plumbing Co, our customers, or others.

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, and request that we delete your personal information, subject to any legal obligations we may have to retain it.

To exercise any of these rights, please contact us using the details below.

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect certain website features.

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.

If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@rhythmplumbing.com.au or call 0408 815 767.